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Frequently asked questions

What are the P&P costs?

Due to the handmade, one-off nature of our products, we use Royal Mail’s recorded delivery to ensure peace of mind for both you and us. P&P costs start at £3.50.

What about the quality of the products?

While every effort it made to ensure uniformity and quality of fabric, please remember that:

All items are handmade meaning each one is unique, and a pair of cushions, for example, may vary ever so slightly from each other in its pattern placement.

As many of our products are made from vintage fabric, slight irregularities and blemishes may be present on some items - this is all part of the material’s patina and adds to the item’s vintage character.

We advise that items made from vintage fabric are washed by hand and at a low temperature, while items made from new fabric should be able to withstand washing at no higher than 30˚. We do not recommend washing items that do not specify washing instructions on the label.

What if I want to return something?

You have 14 days, from receipt, to notify Blossom & Sage if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements.